"Mark, On behalf of the American International Automobile
Dealers Association, I wanted to express my appreciation to
you for participating as our speaker in this month's Dealer
Dialogue series. Your insights into improving sales and
profits in any dealership provided our members with information
vital to their businesses. I have received a number of
requests for transcripts of the call, and everyone was very
appreciative and impressed with your knowledge and information.
We are always thankful to the leaders in the global
auto industry who take time out of their schedules to interact
with our members on a Dialogue."