"I wanted to send you a quick email of thanks. I attended
your class on how to improve your closing ratio by 50%
back in September 2005. I was making on average $3500 a
month selling only a few vehicles.
I was guilty of pre-qualifying customers and not using the
right phraseology to overcome objections. Combined, they
really affected my sales and my income.
"Ever since I attended your course I have kept a positive
attitude and work with customers to source the right vehicle
for them. All the points that I learned on how to handle
a trade, price point and closing procedures have really
I can say that my income is currently averaging $7,600 per
month and I'm now having fun selling cars. People can say
you are on a hot streak or you're lucky talking to the right
customers, but I say that luck has nothing to do with it, it's
now preparation meets opportunity.
Again thank you Mark for all your help and I look forward to
attending your next course."
Mercedes-Benz Canada Inc.
North Vancouver B.C.